A Step-by-Step Guide to Ordering and Receiving Your Medications with PillTime

A Step-by-Step Guide to Ordering and Receiving Your Medications with PillTime

Step 1: Get online to order
  1. To get started, you have two convenient options for ordering your medications:
  2. Option A: You can order by logging in to your online PillTime account at https://portal.pilltime.co.uk/patient/s/login
  3. Option B: PillTime Ordering App For even more convenience, download our PillTime ordering app from the [ Apple App Store ] or [ Google Play Store ]. 

Step 2: Place the order
  1. We recommend ordering all your medications together to ensure tidiness and efficiency in your medication management. This lets us carefully synchronise and organise your prescriptions into a single package. Once your GP approves your prescription, we will prepare your order:
  2. Organised Pouches: Your medications will be sorted into individual pouches, clearly labelled with the precise date and time for each dose. This system ensures you never miss a dose and stay on track with your medication schedule.
  3. Comprehensive Care Package: For non-touchable medications, creams, inhalers, and dressings, we include a comprehensive care package tailored just for you. This way, everything you need is conveniently available in one place.

Step 3: Free delivery to your door

Our commitment to convenience extends to the delivery process:
  1. Doorstep Delivery: Relax and let us deliver your medications directly to your doorstep at no extra cost. You can count on timely and reliable deliveries to ensure you never run out of essential medications.
  2. Regular Updates: Stay informed throughout the delivery journey with regular updates on your medication package's status. We aim to keep you in the loop and provide a transparent experience. 
  3. Monitor and Tweak: With our dedicated courier service, you can monitor your delivery in real-time and tweak the delivery details if needed. Your satisfaction is our priority. 

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