Delivery times

Delivery times

When will I receive my order?

PillTime aims to deliver your medication five days before the start date.

 

Can I request a delivery time?

We will let you know what date your medication is due for delivery and provide tracking information. 

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    • Do you always use the same brands?

      We understand how confusing it can be if your tablets look different every month, and we aim to provide brand consistency at all times. However, occasionally it might be necessary to use an alternative brand due to manufacturer supply issues.
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      Yes, we send insulin in refrigerated packaging on 24 hour tracked delivery, which keeps your medication at the required temperature in transit.
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      Yes, we can provide Controlled Drugs. Changes to Controlled Drugs legislation in February 2019 means that Controlled Drugs can be sent via the Electronic Prescription Service, so there’s no need to post a paper prescription to us. Controlled Drugs ...
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      All first-time deliveries will include a blue PillTime dispensing box, free of charge. From then on you will need to request a new PillTime box when required, and we will send it to you with the next delivery.
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      Each resident or client is given their own box, containing a 28 day reel of pouches. Each pouch is clearly labelled with their name, and the name and description of the medicine inside. We include a paper MAR sheet with each delivery for your ...