Delivery times

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• Do you always use the same brands?

  We understand how confusing it can be if your tablets look different every month, and we aim to provide brand consistency at all times. However, occasionally it might be necessary to use an alternative brand due to manufacturer supply issues.

• Can you deliver insulin?

  Yes, we send insulin in refrigerated packaging on 24 hour tracked delivery, which keeps your medication at the required temperature in transit.

• Do you provide controlled drugs?

  Yes, we can provide Controlled Drugs. Changes to Controlled Drugs legislation in February 2019 means that Controlled Drugs can be sent via the Electronic Prescription Service, so there’s no need to post a paper prescription to us. Controlled Drugs ...

• Will I receive a PillTime dispensing box each time?

  All first-time deliveries will include a blue PillTime dispensing box, free of charge. From then on you will need to request a new PillTime box when required, and we will send it to you with the next delivery.

• Why PillTime Care?

  For those who want to save time when collecting repeat prescriptions and sometimes struggle with medication management, PillTime offers a convenient solution. We provide delivery of repeat prescriptions in pre-sorted pouches that are customised to ...