Can we share an email address?
For security reasons, each PillTime patient needs a unique email address that only they can access. This is because:
NHS Login Requirements
Our ordering app requires an NHS login, which needs an individual email address.
Order Tracking
We encourage patients to track their orders and deliveries through their online account, which also requires a personal email.
Using an individual email ensures your account and health information stay secure.
#EmailSecurity #IndividualAccount #NHSLogin #OrderTracking #PillTime
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Can I use this service without an email address as I don't have access to the internet?
PillTime is an online pharmacy and our app requires you to use your NHS login, which requires an email address. In addition we encourage patients to track their orders and deliveries through their online account so internet access is needed.
What do I need to sign up?
To sign up, please have the following information ready: Recent Prescription: Having a recent prescription on hand will make the process easier. Full Name: Ensure you provide your full name exactly as it appears on your prescription. NHS Number: Your ...
What happens after I sign-up?
After you sign up, here’s what to expect: Confirmation You’ll receive an email and SMS message confirming that PillTime is your chosen NHS pharmacy. Order Your Prescription We ask that you place your repeat prescription order with your GP. We ...
I've signed up, when will I get my medication?
Once we have received your repeat prescription, PillTime requires approximately ten days to prepare, pouch and deliver your first order which we aim to send once every medication cycle. Due to our processes, we need to receive your prescriptions ...
Can I use PillTime if I have controlled medication?
Yes, PillTime can provide Controlled Drugs. Here’s what you need to know: Signature Delivery Required Controlled drugs and certain refrigerated items require a signature upon delivery. Flexible Delivery Location We can deliver to any UK address of ...