Can we share an email address?
For security reasons, each PillTime patient needs a unique email address that only they can access. This is because:
NHS Login Requirements
Our ordering app requires an NHS login, which needs an individual email address.
Order Tracking
We encourage patients to track their orders and deliveries through their online account, which also requires a personal email.
Using an individual email ensures your account and health information stay secure.
#EmailSecurity #IndividualAccount #NHSLogin #OrderTracking #PillTime
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Can I use this service without an email address as I don't have access to the internet?
PillTime is an online pharmacy and our app requires you to use your NHS login, which requires an email address. In addition we encourage patients to track their orders and deliveries through their online account so internet access is needed.
What do I need to sign up?
To sign up, please have the following information ready: Recent Prescription: Having a recent prescription on hand will make the process easier. Full Name: Ensure you provide your full name exactly as it appears on your prescription. NHS Number: Your ...
What happens after I sign-up?
After you sign up, here’s what to expect: Confirmation You’ll receive an email confirming that PillTime is your chosen NHS pharmacy. Order Your Prescription We ask that you place your repeat prescription order with your GP. We recommend using the ...
Can I speak to someone before I sign up?
Absolutely! Our friendly Customer Care Team is here to help. You can: Call Us between 14:00 - 16:00 Reach us at 0800 074 3303 for personalised support. Email us at: customerservices@pilltime.co.uk We’re happy to assist with any questions you have ...
What Can I Do to Ensure My PillTime Service Starts Smoothly?
For a seamless start with PillTime, here are a few tips: Order All Prescriptions Together PillTime works best when we receive all your repeat prescriptions at once, ensuring they match your medication cycle. Order Early Since PillTime requires 10-14 ...