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Delivery times
When will I receive my order? PillTime aims to deliver your medication five days before the start date - we’ll notify you when your parcel has been dispatched, along with any tracking information. Can I request a delivery time? We recommend ...
Does the whole prescription come at the same time?
PillTime aims to deliver all of your service user’s repeat medication every 28 days.
Can we use PillTime if our service users have 7-day prescriptions?
We are unable to send medications on a weekly basis. This is because it can take more than seven days to receive a prescription, then prepare and deliver PillTime pouches. If you receive regular weekly prescriptions, you can ask the GP to change the ...
What we do
Organise each dose into a pouch, even if the patient takes lots of medication; Clearly label each pouch with the date and time of the dose, plus everything inside; Organise the pouches on a roll in the order the patient needs to take them; Check each ...
Can everything on my prescription go into the pouches?
We can dispense most tablet medication into pouches. Please note that we will always follow the doctor’s prescription instructions and we will not pouch medication if it could be unsafe to do so. We will not pouch the following: • Most dispersible ...