What Should I Do If My Delivery Is Damaged?
We apologise for any inconvenience caused by a damaged delivery. Here’s how to proceed:
Take Photos of the Damage
Please photograph the damaged items to help us with our investigation.
Send the Photos to Us
Email the photos to customerservices@pilltime.co.uk. This will allow us to assess the issue thoroughly.
Individual Review and Assistance
Each case is reviewed individually, and we’ll inform you of the next steps we can take to assist you.
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