Do I need to reorder every month?
Yes, you’ll need to reorder your medication each month.
We recommend using the
PillTime App, available on iOS and Android, for easy ordering.
By placing your order directly, you help ensure you receive all necessary items, reduce medicine waste, and support the efficient use of NHS resources.
#MonthlyReorder #PrescriptionApp #MedicationOrder #NHSResources #PillTime
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How Can I Check My Order Status?
Curious about your order’s progress? Here’s how to check its status: You have two convenient options: Use your NHS login to access our new online portal available on desktop only. Download our free PillTime app to continue ordering with ease Tip: ...
What should I do if I think there is missing medication?
Check the Delivery Paperwork Review the paperwork included with your PillTime delivery to see if there is any note indicating that we were unable to send all of your medication. Sometimes, we may not have all your items in stock at the time of ...
I Signed Up and Ordered My Prescription, but You Haven't Received It. What Should I Do?
If we haven’t received your prescription, follow these steps: Check with Your GP First, confirm that your GP has approved the prescription order. Use the PillTime App Download the app to easily view your prescription status and see if the GP has ...
How Does PillTime Get My Prescriptions from My Doctor?
Once you request your medication, your GP approves the order through the NHS electronic prescription system. This system then sends your prescriptions directly to PillTime for processing. #PrescriptionProcess #ElectronicPrescription #GPApproval ...
What to Do for Urgent or Acute Prescriptions
If you receive an acute prescription from your doctor, PillTime strives to dispatch it within 72 hours, and these items will be sent in their original packaging. If you need the order more urgently, please call us at 0800 074 3303, and we can arrange ...