Do you order medication?

Do you order medication?

  1. We ask that you continue to order your service user’s medication with their doctor, and that you send us a copy of their order at least 20 days before the start date.
  2. Please make sure you continue to order any additional items, such as inhalers, creams, liquids or any PRN medicines.

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      If a pouched medicine is spoilt (dropped or spat out at the point of administration): Take the reel of pouches out of their Dispensing Box & pull out the last corresponding pouch. Check that the last pouch includes the medication that needs ...
    • What happens if medications are changed mid-cycle?

      If pouched medication needs to be stopped mid-cycle, your staff and our pharmacists work together to find the best solution, on a case-by-case basis. We store images of every pouch dispensed and therefore can assist in the removal of discontinued ...
    • Does the medication have to be pouched?

      No. If you prefer to receive some medication in the original packaging, let us know, and we will arrange this for you.
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    • Delivery times

      When will I receive my order? PillTime aims to deliver your medication five days before the start date. Can I request a delivery time? We will let you know what date your medication is due for delivery and provide tracking information.