How can I get in touch?

How can I get in touch?

Our office hours are from 9.00 to 17.00 Monday to Friday, excluding Bank Holidays.

You can contact our team of advisers in whichever way is most convenient for you, using one of the following methods:

• email at care@pilltime.co.uk between 9:00-16.30

• call us between 09:00-16.30 on 0800 042 03 30


You can log into your online account at any time. You can inform us of prescription changes, or simply send us a message. You can inform us of a change of details, missing items, or if you need to tell us to expect an urgent prescription.