How Does PillTime Get My Prescriptions from My Doctor?

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• What If I Can Only Get Paper Prescriptions? Where Should They Be Sent?

  If your GP surgery still issues paper prescriptions, please arrange for them to be sent to the following address with plenty of time to ensure timely delivery: PillTime Ltd Units 7 & 8, The Laurels, Cribbs Causeway Centre, Bristol BS10 7TT Tip: Allow ...

• How Do I Order and Receive My Medications with PillTime?

  Step 1: Get online to order To get started, you have two convenient options for ordering your medications: Option A: You can order by logging in to your online PillTime account at https://portal.pilltime.co.uk/patient/s/login Option B: PillTime ...

• I Signed Up and Ordered My Prescription, but You Haven't Received It. What Should I Do?

  If we haven’t received your prescription, follow these steps: Check with Your GP First, confirm that your GP has approved the prescription order. Use the PillTime Prescription Ordering App Download the app to easily view your prescription status and ...

• Do I need to reorder every month?

  Yes, you’ll need to reorder your medication each month. We recommend using the PillTime Prescription Ordering App, available on iOS and Android, for easy ordering. By placing your order directly, you help ensure you receive all necessary items, ...

• What to Do for Urgent or Acute Prescriptions

  If you receive an acute prescription from your doctor, PillTime strives to dispatch it within 72 hours, and these items will be sent in their original packaging. If you need the order more urgently, please call us at 0800 074 3303, and we can arrange ...