If we haven’t received your prescription, follow these steps:

1. Check with Your GP
   First, confirm that your GP has approved the prescription order.

2. Use the PillTime App
   Download the app to easily view your prescription status and see if the GP has approved it.

3. Contact Your GP if Needed
   If the order hasn’t been approved, reach out to your GP surgery to expedite the process.

4. Check Your PillTime Account
   If approved, log in to your PillTime app and check under ‘Recent Orders’ for any new prescriptions in progress.

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