If your delivery status shows "delivered" but you can't find it

If your delivery status shows "delivered" but you can't find it

  1. If your delivery status shows "delivered" but you can't find it, please check all possible safe locations within 50 meters of your postcode, including with your neighbours. 
  2. If you still can't locate your parcel, please call us at 0800 074 3303, and we'll assist you further.

    • Related Articles

    • My delivery says delivered but is missing

      Yodel deliver to within 50 meters of the postcode, so please check all possible safe places and with your neighbours in case the parcels have been left there. Should you still be unable to locate your delivery, please call us on 0800 074 3303 and we ...

    • Can I request a delivery time?

      Unfortunately we cannot arrange for your medicaiton to be delivered on a specific day or time. We will let you know when your parcel has been dispatched along with any tracking information. We recommend that you download the Yodel app so you receive ...

    • When will I get my delivery?

      PillTime aims to deliver your medication before you are due to start your next repeat prescription. Once your PillTime parcel is on the way, we will send you an email, which will include any available tracking information. Don't forget you can log ...

    • How will my insulin be delivered?

      We will always send your insulin in refrigerated packagin on 24-hour tracked delivery, which keeps your medication at the required temperature in transit.

    • Who will deliver my medication?

      PillTime use various couriers to deliver your medication. The majority of packages will be delivered by Yodel. We recommend that you download the Yodel app so you receive regular updates about your delivery and some services allow you to update your ...