My Delivery Says Delivered but Is Missing—What Should I Do?

My Delivery Says Delivered but Is Missing—What Should I Do?

If your delivery status shows as "delivered" but you can’t locate the package, please try the following:

  1. Check Nearby Locations
    Yodel delivers to within 50 meters of the postcode, so check any possible safe places around your property and with neighbors in case the parcel was left there.

  2. Contact Us for Assistance
    If you still can’t find your delivery, call us at 0800 074 3303, and we’ll assist you further.

#MissingDelivery #DeliveredNotFound #YodelDelivery #CustomerSupport #PillTime


    • Related Articles

    • How Does PillTime Handle Delivery?

      Who Will Deliver My Medication? PillTime partners with various couriers to ensure your medication is delivered safely and efficiently, with most packages delivered by Yodel. To stay updated on your delivery, we recommend downloading the Yodel app, ...

    • Can I Request a Specific Delivery Time?

      Unfortunately, we cannot schedule medication deliveries for a specific day or time. However, we’ll notify you when your parcel has been dispatched, along with any tracking information. Stay Updated with the Yodel App We recommend downloading the ...

    • How do I track my delivery?

      I'm expecting a delivery, how can I track its status? When your medication is dispatched, we’ll send you an email with tracking details and the courier tracking code. Please note that tracking information may not be immediately visible, as updates ...

    • When will I get my delivery?

      PillTime aims to deliver your medication before your next repeat prescription cycle begins. Here’s how you can stay updated on your delivery: Email Notification Once your PillTime parcel is on its way, we’ll send you an email with tracking ...

    • Who will deliver my medication?

      PillTime partners with various couriers to deliver your medication, with the majority of packages delivered by Yodel. Stay Informed with the Yodel App To receive regular updates about your delivery and manage your delivery preferences, we recommend ...