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How can I get in touch?
Our office hours are from 9.00 to 17.00 Monday to Friday, excluding Bank Holidays. You can contact our team of advisers in whichever way is most convenient for you, using one of the following methods: • email at care@pilltime.co.uk between 9:00-16.30 ...
How do I synchronise my service user’s dates?
We can help you alter your monthly order quantities so that all your service users share the same start date, simply request assistance by emailing us at care@pilltime.co.uk or read our handy guide on our website here.
Can I speak to a pharmacist?
If you would like to speak to a pharmacist about your current medication, please call or email the Customer Service team who can schedule an appointment with the team.
What is PillTime Care’s relationship with the NHS?
As a registered NHS pharmacy, PillTime Care provides prescription medication on behalf of the NHS, like any other community pharmacy. PillTime Care is funded in the same way as the community pharmacies you see on the High Street and does not charge ...
What happens if a prescription is received late?
If we don’t receive the prescription at least 15 days before your service users next medication start date, we will alert you and, from time to time, we may ask that you help us by contacting your surgery.