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How can I get in touch?
Our office hours are from 9.00 to 17.00 Monday to Friday, excluding Bank Holidays. You can contact our team of advisers in whichever way is most convenient for you, using one of the following methods: • email at care@pilltime.co.uk • call us between ...
How do I synchronise my service user’s dates?
We can help you alter your monthly order quantities so that all your service users share the same start date, simply request assistance by emailing us at care@pilltime.co.uk
What happens if a prescription is received late?
If we don’t receive the prescription at least 15 days before your service users next medication start date, we will alert you and, from time to time, we may ask that you help us by contacting your surgery.
Can we use PillTime if our service users have 7-day prescriptions?
We are unable to send medications on a weekly basis. This is because it can take more than seven days to receive a prescription, then prepare and deliver PillTime pouches. If you receive regular weekly prescriptions, you can ask the GP to change the ...
What is PillTime Care’s relationship with the NHS?
As a registered NHS pharmacy, PillTime Care provides prescription medication on behalf of the NHS, like any other community pharmacy. PillTime Care is funded in the same way as the community pharmacies you see on the High Street and does not charge ...