About Pouches
Will I receive a PillTime dispensing box each time?
All first-time deliveries will include a blue PillTime dispensing box, free of charge. From then on you will need to request a new PillTime box when required, and we will send it to you with the next delivery.
Can everything on my prescription go into the pouches?
We can dispense most tablet medication into pouches. Please note that we will always follow the doctor’s prescription instructions and we will not pouch medication if it could be unsafe to do so. We will not pouch the following: • Most dispersible ...
How do the pouches differ from dosette boxes?
Dosette boxes often contain rigid dosing options and limited labelling. We make PillTime pouches to suit the prescription specifications. PillTime pouches detail the full dose information: including the date and time needed to administer it, as well ...
How do you open the pouches?
PillTime pouches are easy to open, simply tear from the right-hand-side, much like ripping a piece of paper but helped by lots of small, perforated cuts along the edges.
How many pills go into one pouch?
Each PillTime pouch fits between 5-7 pills. If there are more items than this in one dose, we will simply dispense two pouches per dose.
How are the pouches dispensed?
Each resident or client is given their own box, containing a 28 day reel of pouches. Each pouch is clearly labelled with their name, and the name and description of the medicine inside. We include a paper MAR sheet with each delivery for your ...
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Do I need to reorder every month?
Yes, you’ll need to reorder your medication each month. We recommend using the PillTime Prescription Ordering App, available on iOS and Android, for easy ordering. By placing your order directly, you help ensure you receive all necessary items, ...
Will you email a reminder when they need to reorder?
Yes, we will send you an email reminder to let you know when it is time to order your medication.
What to Do for Urgent or Acute Prescriptions
If you receive an acute prescription from your doctor, PillTime strives to dispatch it within 72 hours, and these items will be sent in their original packaging. If you need the order more urgently, please call us at 0800 074 3303, and we can arrange ...
What Should I Do If I’m Going on Holiday?
If you expect to run out of medication while you’re away, here’s how to ensure you have enough: Order Your Prescription in Advance Place your order early and notify your GP surgery of the reason for your early request. Inform PillTime Let us know ...
How Does PillTime Get My Prescriptions from My Doctor?
Once you request your medication, your GP approves the order through the NHS electronic prescription system. This system then sends your prescriptions directly to PillTime for processing. #PrescriptionProcess #ElectronicPrescription #GPApproval ...