How Can I Change My Dosing Days If I’m Going on Holiday?
If you’re going on
holiday and need to adjust your dosing schedule, you can make slight changes.
However, it’s essential to contact our support team first to discuss these
changes with your prescriber to ensure the adjustment is safe and effective.
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Can I change my delivery address after placing an order?
If you need to change your delivery address after placing an order, please contact our support team as soon as possible. Address changes may cause a delay in delivery, especially if the order has already been processed for dispatch. We will do our ...
Do I Need to Taper Off If I’m Switching to a Different Medication?
When switching between GLP-1 medications (e.g., from Wegovy to Mounjaro), we recommend following a safe transition to avoid withdrawal effects and weight rebound. Below is the recommended break period when switching: Wegovy to Mounjaro: o 0.25mg, ...
Why does the syringe look like it has more doses?
Some pens contain excess liquid to ensure accurate dosing. Always follow usage instructions and discard the pen after the designated number of doses.
What if I have lost or misused a dose?
Contact our support team for advice before taking another dose. Do not attempt to self-adjust your dosing schedule. For more FAQs about ordering, delivery, travel, and maintenance, refer to the sections below. If you need immediate assistance, ...
How should I store my medication?
Refrigeration (2°C to 8°C) is required. Wegovy can be stored at room temperature (below 30°C) for up to 6 weeks. Mounjaro can be kept at room temperature for up to 30 days. Always check the manufacturer’s guidelines for specific storage instructions.