When will my order be delivered?

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• What happens if my order is delivered late?

  If your order is delayed beyond the expected timeframe, please contact our support team at wl.customerservices@pilltime.co.uk . We will track your order and provide further guidance. If necessary, we may be able to expedite a replacement.

• Can I track my order?

  Yes, once your order has been dispatched, you will receive a tracking number via email. This will allow you to monitor your delivery status in real time. If you do not receive a tracking email, please check your spam or junk folder before contacting ...

• When should I place my next order?

  To avoid running out of medication, we recommend placing your order at least one week before your next dose is due. This ensures that your order is processed, approved, and delivered on time.

• Can I change my delivery address after placing an order?

  If you need to change your delivery address after placing an order, please contact our support team as soon as possible. Address changes may cause a delay in delivery, especially if the order has already been processed for dispatch. We will do our ...

• Can I collect my order from a pharmacy?

  No, we are a fully online pharmacy and do not offer in-store collections. All orders are delivered directly to your home for convenience and safety.