Is my personal information secure?
Absolutely. We take
your privacy very seriously and follow strict data protection laws. Your photos
and personal details are stored securely and used only for your treatment. You
can read more about how we protect your information in our Privacy Policy.
Related Articles
Why is my order still pending approval?
Orders may be pending approval for several reasons: We are awaiting prescriber review and approval. Some required information may be missing from your order. The medication may be temporarily out of stock. If your order remains pending for more than ...
Can I Pass Through Airport Security with My Injection Pen?
You can bring your injection pen through airport security, but we recommend carrying a letter from your prescriber confirming your medication. Always inform security personnel about the medication you are carrying to avoid any issues.
How Do I Get a Letter to Travel with My Medication?
If you need a letter for travel purposes, please contact our support team. We can provide you with a letter confirming your prescription and the legal use of your medication, which may be required by airport or security personnel.