Can I Pass Through Airport Security with My Injection Pen?

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• If you're experiencing problems with your Mounjaro or Wegovy injection pen, follow these steps to troubleshoot:

  1. Check Your Pen Before using your pen, double-check to ensure that: The cap has been completely removed. The needle is intact and not damaged. The pen is not expired. This initial check can prevent issues during the injection process. 2. Press and ...

• How to Return a Broken Pen

  To return a broken pen, follow these steps: Retain All Components Make sure to keep the original packaging, the pen, and all its components. These are required for the return process. Follow Return Instructions Each manufacturer provides detailed ...

• What to Do if Your Pen is Broken

  If your Mounjaro or Wegovy pen is broken or defective, it must be returned to the manufacturer for testing and evaluation. Since these are medicinal products, there are strict regulations governing the return process to ensure safety and compliance.

• How Do I Get a Letter to Travel with My Medication?

  If you need a letter for travel purposes, please contact our support team. We can provide you with a letter confirming your prescription and the legal use of your medication, which may be required by airport or security personnel.

• Why does the syringe look like it has more doses?

  Some pens contain excess liquid to ensure accurate dosing. Always follow usage instructions and discard the pen after the designated number of doses.