Why do you request my NHS number?

Why do you request my NHS number?

Your unique NHS number helps us:

Your NHS number helps us take care of the important bits behind the scenes.

It allows us to:

  • Accurately locate your records in the NHS system

  • Make sure we’re linking the right prescriptions to the right person

  • Help your medication move through smoothly, without delays or mix-ups

#NHSNumber #PrescriptionOrdering #PillTimeApp #PatientIdentification #SignUpInfo


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