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Do I need to reorder every month?
Yes. Please order using the PillTime Prescription Ordering App which is available on IOS and Andriod at your App Store. Ordering your medication yourself means you receive all the items you need and prevents medicine waste and preserves valuable NHS ...
Will you email a reminder when they need to reorder?
Yes, we will send you an email reminder to let you know when it is time to order your medication.
Going on Holiday?
If you anticipate running out of your medication while you are away, please make sure to order your prescription in advance. Notify your surgery about the reason for your early order and inform us as well so that we can expect your prescription ...
Returns Policy Update – Effective 14th October 2024
PillTime Returns Policy Update – Effective 14th October 2024 We are updating our returns policy to ensure full compliance with CQC (Care Quality Commission) guidelines and to strengthen the audit trail as part of our commitment to safety, compliance, ...
What if I get an acute prescription from my doctor?
PillTime aims to dispatch acute or urgent prescriptions within 72 hours and the items will always be sent in the original packaging. Should you require the order quicker, please call us on 0800 074 3303 and we can arrange for the prescription to be ...