How to Return a Broken Pen

How to Return a Broken Pen

To return a broken pen, follow these steps:

  1. Retain All Components Make sure to keep the original packaging, the pen, and all its components. These are required for the return process.
  2. Follow Return Instructions Each manufacturer provides detailed instructions on how to return defective pens. Make sure to follow these instructions carefully to comply with safety regulations.
  3. Contact the Manufacturer If you need to return your pen, please contact the manufacturer’s customer care team directly to initiate the process.

Manufacturer Support:

  1. Wegovy (Novo Nordisk): Contact Novo Nordisk
  2. Mounjaro (Eli Lilly): Contact Eli Lilly

 If you need any further guidance or have questions, feel free to get in touch with us—we’re here to help!

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