Do I have to sign for delivery?
Certain deliveries containing Controlled Drugs require a signature upon delivery. If you may not be available to sign you may wish to
Update Delivery Preferences
Use the courier's app (such as the Royal Mail App) to adjust your delivery preferences if you're not home or unable to answer the door.
#SignatureRequired #ControlledDrugs #DeliveryPreferences #TrustedAddress #PillTime
Related Articles
What Happens If I’m Not Home for My Delivery?
If you won’t be home or can’t answer the door, here’s what you can do: Arrange Delivery to Another Address Contact our team to organise delivery to a different address, such as a trusted neighbour’s house or your workplace. Use the Royal Mail App We ...
Can I Request a Specific Delivery Time?
Unfortunately, we cannot schedule medication deliveries for a specific day or time. However, we’ll notify you when your parcel has been dispatched, along with any tracking information. Stay Updated with the Royal Mail App We recommend downloading the ...
Who will deliver my medication?
PillTime partners with various couriers to deliver your medication, with the majority of packages delivered by Royal Mail. Stay Informed with the Royal Mail or PillTime App To receive regular updates about your delivery and manage your delivery ...
My Delivery Says Delivered but Is Missing—What Should I Do?
If your delivery status shows as "delivered" but you can’t locate the package, please try the following: Check Nearby Locations Royal Mail delivers to within 50 meters of the postcode, so check any possible safe places around your property and with ...
What Should I Do If My Delivery Is Damaged?
We apologise for any inconvenience caused by a damaged delivery. Here’s how to proceed: Take Photos of the Damage Please photograph the damaged items to help us with our investigation. Send the Photos to Us Email the photos to ...