Who will deliver my medication?
PillTime use various couriers to deliver your medication. The majority of packages will be delivered by Yodel.
We recommend that you download the Yodel app so you receive regular updates about your delivery and some services allow you to update your delivery preferences which is helpful if you are not going to be available to take delivery of your items.
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When will I get my delivery?
PillTime aims to deliver your medication before you are due to start your next repeat prescription. Once your PillTime parcel is on the way, we will send you an email, which will include any available tracking information. Don't forget you can log ...
My delivery says delivered but is missing
Yodel deliver to within 50 meters of the postcode, so please check all possible safe places and with your neighbours in case the parcels have been left there. Should you still be unable to locate your delivery, please call us on 0800 074 3303 and we ...
Can I request a delivery time?
Unfortunately we cannot arrange for your medicaiton to be delivered on a specific day or time. We will let you know when your parcel has been dispatched along with any tracking information. We recommend that you download the Yodel app so you receive ...
How will my insulin be delivered?
We will always send your insulin in refrigerated packagin on 24-hour tracked delivery, which keeps your medication at the required temperature in transit.
How do I track my delivery?
When your medication has been dispatched we will send you an email containing any tracking details. Please note the courier websites are not updated until they have scanned the package on to their system, so it is not always visible immediately. We ...