Do you do additional items such as creams and liquids?

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• What do you mean by syncing meds?

  "Syncing" or "synchronizing" your medication means aligning your repeat items to be delivered together, once every medication cycle. This approach: Reduces Waste and Hassle By delivering all medications at once, syncing minimizes packaging waste and ...

• Do I need to reorder every month?

  Yes, you’ll need to reorder your medication each month. We recommend using the PillTime Prescription Ordering App, available on iOS and Android, for easy ordering. By placing your order directly, you help ensure you receive all necessary items, ...

• What to Do for Urgent or Acute Prescriptions

  If you receive an acute prescription from your doctor, PillTime strives to dispatch it within 72 hours, and these items will be sent in their original packaging. If you need the order more urgently, please call us at 0800 074 3303, and we can arrange ...

• What if I have an emergency item prescribed?

  For emergency prescriptions, we recommend collecting them from a local pharmacy to avoid waiting up to 72 hours for delivery. Here’s what to do: Local Collection Visit a nearby pharmacy to collect emergency items directly. Need Assistance? Contact us ...

• What should I do if I think there is missing medication?

  Check the Delivery Paperwork Review the paperwork included with your PillTime delivery to see if there is any note indicating that we were unable to send all of your medication. Sometimes, we may not have all your items in stock at the time of ...