Do you do additional items such as creams and liquids?

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• What do you mean by syncing meds?

  PillTime aims to deliver your repeat items once every medication cycle so there is less waste and less hassle for you, and it is better for the environment. To do this, we need to receive prescriptions for all of your items, for the correct amount ...

• What if I have an emergency item prescribed?

  PillTime recommends collecting emergency items from a local pharmacy, rather than waiting up to 72 hours for delivery. Please call us on 0800 074 3303, and we can arrange for the prescription to be released so you can collect it from any local ...

• What if I get an acute prescription from my doctor?

  PillTime aims to dispatch acute or urgent prescriptions within 72 hours and the items will always be sent in the original packaging. Should you require the order quicker, please call us on 0800 074 3303 and we can arrange for the prescription to be ...

• Do I need to reorder every month?

  Yes. Please order using the PillTime Prescription Ordering App which is available on IOS and Andriod at your App Store. Ordering your medication yourself means you receive all the items you need and prevents medicine waste and preserves valuable NHS ...

• What should I do if I think there is a missing item?

  Check your PillTime delivery to see if there is any paperwork to let you know that we have not been able to send all of your medication, as we may not have everything in stock. In these instances, a note will be included with your shipping note to ...