Pouching
Does my medication have to be pouched?
We can send your medication in orginal packaging if that's what you prefer. Just let the us know by emailing customerservices@pilltime.co.uk.
Can I Have My Medication in a Dossette Box?
PillTime does not provide dossette boxes. Instead, we offer a convenient alternative with our PillTime pouches, which: Are Packaged by Dose Your medications are sorted by dose, making them easy to manage. Feature Clear Labels Each pouch is clearly ...
Will my pouches arrive in a PillTime dispensing box each time?
All first-time deliveries include a blue PillTime dispensing box free of charge. To reduce waste, we encourage you to reuse this box. Just purchase a new one when you need to by placing an order in the PillTime app.
Can the pouches be recycled?
Yes, you can recycle your empty PillTime pouches. Here’s what to know: Eco-Friendly Design Our pouches use less packaging and generate less waste compared to bottles and boxes, making them a sustainable option. Material for Stability The pouches are ...
What about expiry dates on pouched items?
Each PillTime pouch is clearly labeled with the date and time to take your medication. As long as you follow these instructions, your medication will always be "in-date" and safe to use. #ExpiryDates #PouchedMedication #SafeUse #PillTime ...
Can everything on my prescription go into the pouches?
PillTime aims to pouch as many medications as possible, but some items may not be suitable for pouches. Here’s what you need to know: Prescription Instructions We follow your doctors prescription instructions. Ensure your prescription specifies ...
How do pouches differ from dossette boxes?
Your medication comes ready-sorted into clearly labelled pouches, so there's no need to spend time sorting the doses yourself. And because we triple-check pouches prio to dispatch you can trust that they are accurate.
What Is the Accuracy of PillTime Pouching?
PillTime pouches are prepared with the highest accuracy standards: Robotic Preparation Medications are dispensed by our BD Rowa robot, which precisely follows prescription requirements. Multiple Accuracy Checks Accuracy Checking Technician (ACT): ...
How do you pouch? Is it manual?
PillTime uses robotic technology to package individual medication doses into tailored packages. We check each pouch with the latest robot and scan technology under the supervision of our experienced pharmacists.
Understanding PillTime Pouching: Accuracy, Process, and Exclusions
How Does PillTime Pouching Work? PillTime uses advanced AI and robotic technology to package each medication dose into individual pouches. These pouches undergo rigorous checks with the latest robotic and scan technology, supervised by experienced ...
Popular Articles
Will you email a reminder when they need to reorder?
Yes, we will send you an email or text message reminder to let you know when it is time to order your medication. You can also download the new PillTime app and set up order reminders and edit your preferences.
Do I need to reorder every month?
Yes, you’ll need to reorder your medication each month. We recommend using the PillTime App, available on iOS and Android, for easy ordering. By placing your order directly, you help ensure you receive all necessary items, reduce medicine waste, and ...
How Does PillTime Get My Prescriptions from My Doctor?
Once you request your medication, your GP approves the order through the NHS electronic prescription system. This system then sends your prescriptions directly to PillTime for processing. #PrescriptionProcess #ElectronicPrescription #GPApproval ...
Is PillTime right for me?
PillTime is best suited to people who take four or more types of prescribed medication each day. You need to have a surgery based in England. All ages and health conditions are welcome!
What to Do for Urgent or Acute Prescriptions
If you receive an acute prescription from your doctor, PillTime strives to dispatch it within 72 hours, and these items will be sent in their original packaging. If you need the order more urgently, please call us at 0800 074 3303, and we can arrange ...