Pouching
Does my medication have to be pouched?
We can send your medication in orginal packaging if that's what you prefer. Just let the us know by emailing customerservices@pilltime.co.uk.
Can I Have My Medication in a Dossette Box?
PillTime does not provide dossette boxes. Instead, we offer a convenient alternative with our PillTime pouches, which: Are Packaged by Dose Your medications are sorted by dose, making them easy to manage. Feature Clear Labels Each pouch is clearly ...
Will my pouches arrive in a PillTime dispensing box each time?
All first-time deliveries include a blue cardboard PillTime dispensing box free of charge. To reduce waste, we encourage you to reuse this box. Just request a new one when you need to, and it will arrive with your next delivery, free of charge.
Can the pouches be recycled?
Yes, you can recycle your empty PillTime pouches. Here’s what to know: Eco-Friendly Design Our pouches use less packaging and generate less waste compared to bottles and boxes, making them a sustainable option. Material for Stability The pouches are ...
What about expiry dates on pouched items?
Each PillTime pouch is clearly labeled with the date and time to take your medication. As long as you follow these instructions, your medication will always be "in-date" and safe to use. #ExpiryDates #PouchedMedication #SafeUse #PillTime ...
Can everything on my prescription go into the pouches?
PillTime aims to pouch as many medications as possible, but some items may not be suitable for pouches. Here’s what you need to know: Prescription Instructions We follow your doctors prescription instructions. Ensure your prescription specifies ...
How do pouches differ from dossette boxes?
Your medication comes ready-sorted into clearly labelled pouches, so there's no need to spend time sorting the doses yourself. And because we triple-check pouches prio to dispatch you can trust that they are accurate.
What Is the Accuracy of PillTime Pouching?
PillTime pouches are prepared with the highest accuracy standards: Robotic Preparation Medications are dispensed by our BD Rowa robot, which precisely follows prescription requirements. Multiple Accuracy Checks Accuracy Checking Technician (ACT): ...
How do you pouch? Is it manual?
PillTime uses AI and robotic technology to package individual medication doses into tailored packages. We check each pouch with the latest robt and scan technology under the supervision of our experienced pharmacists.
Understanding PillTime Pouching: Accuracy, Process, and Exclusions
How Does PillTime Pouching Work? PillTime uses advanced AI and robotic technology to package each medication dose into individual pouches. These pouches undergo rigorous checks with the latest robotic and scan technology, supervised by experienced ...
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Will you email a reminder when they need to reorder?
Yes, we will send you an email reminder to let you know when it is time to order your medication.
Do I need to reorder every month?
Yes, you’ll need to reorder your medication each month. We recommend using the PillTime Prescription Ordering App, available on iOS and Android, for easy ordering. By placing your order directly, you help ensure you receive all necessary items, ...
What to Do for Urgent or Acute Prescriptions
If you receive an acute prescription from your doctor, PillTime strives to dispatch it within 72 hours, and these items will be sent in their original packaging. If you need the order more urgently, please call us at 0800 074 3303, and we can arrange ...
What Should I Do If I’m Going on Holiday?
If you expect to run out of medication while you’re away, here’s how to ensure you have enough: Order Your Prescription in Advance Place your order early and notify your GP surgery of the reason for your early request. Inform PillTime Let us know ...
How Do I Order and Receive My Medications with PillTime?
Step 1: Get online to order To get started, you have two convenient options for ordering your medications: Option A: You can order by logging in to your online PillTime account at https://portal.pilltime.co.uk/patient/s/login Option B: PillTime ...