PillTime Support | Help Center
Help Center
About PillTime
Who we are and regularly asked questions.
Getting Started
Learn the basics of who we are, what we do and how to sign-up.
Managing Your Account
A basic guide on how to use our portal and app.
Ordering Medication
A Step-by-Step Guide to Ordering and Receiving Your Medications with PillTime
Pouching
What medications can and can't be pouched and how our pouching process works
Delivery & Tracking
Understand how to track your order and free delivery
Payment & Exemptions
How to pay for medications and apply your exemption status
Missing Medications
Helpful tips if medication is missing from your delivery.
PillTime for Care Providers
Frequently asked questions and help articles for care providers.